1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Business information (trade type, team size)
- Call and message data processed through our AI assistant
- Website usage data via cookies and analytics
2. How We Use Your Information
We use your information to:
- Provide AI call answering and lead management services
- Train and improve our AI assistant (Avery)
- Communicate with you about your account and services
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Call Recording & Data
Our AI assistant may record and transcribe calls to:
- Train and improve response quality
- Provide you with call summaries and lead information
- Ensure quality control and service improvement
Call recordings are stored securely and retained according to our data retention policy.
4. Information Sharing
We do not sell your personal information. We may share data with:
- Service providers (hosting, analytics, payment processing)
- Legal authorities when required by law
- Business partners with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data
7. Contact Us
For privacy-related questions or requests, contact us at:
- Email: hello@devhouseai.com
- Phone: (855) 766-0712
- Address: DevHouse AI, New York, NY